The solution for all your Call Center needs..
We offer a scalable and pluggable communication platform, incorporating
Power Dialing,
Predictive Dialing, IVR,
ACD, Digital Call Recording,
VoIP, Hosting and
Analytics for designing and managing today's modern call centers
as a seamlessly integrated solution.
Our predictive dialer solution is appropriate for use in call centers of any
size-whether
you operate a call center with hundreds of agents or a small call center to
having remote agents, we
can offer predictive dialing solutions to help you achieve your goals. Our
goal is to help
you
reach-and exceed-your goals, while saving you thousands of dollars.
Outbound
Connect prides ourselves on our decades of combined experience in all aspects
of
the call
center industry. We are confident that we can offer you predictive dialing
products,
tools, information and services
that are perfectly suited to your needs and
unmatched
by
any of our competitors.
Manual Dialing is no longer competitive or even sufficient. Companies who
intend to
establish market presence and long-term survival have recognized
that the move to the predictive dialing is inevitable. We provide you with the cutting
edge tools so you can effectively maximize
the benefits of today's market.
Whether you are a startup call center with a few seats, or a large
center with thousands of seats your call center will greatly benefit
from our hosted solutions. In operating a call center, two of the
largest startup costs are the equipment and the software. By going
with a hosted model you greatly reduce the upfront financial
requirements all while adding flexibility and advanced feature sets.
With our hosted IP dialer technology you can host a call center from
any location in the world. Call center management and agents tie
into our IP Dialer based solution simply and depending on size may
require only a high speed internet connection. Outbound
Connect offers a fully blended inbound
and outbound call center solution. It is
an "out of the box",
solution that can be designed to fit the way you do business. We
integrate phone, fax, web, and e-mail contacts, along with customer
data, and distribute these to the appropriate call center agents,
managing these interactions to their completion.
It gives callers
automated access to information and is a predictive dialer, which
dials and distributes outbound calls. |
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Connect to thousands of people simultaneously. |
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Scalable solutions, easily add or remove agents to your
campaign on the fly. Advanced administrator controls allows
you full control over your live campaigns. |
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Real time reporting - see live stats of your campaign's
in progress. Listen to live calls, record live calls for
training and quality assurance. Export data to your PC or
run reports online. |
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Maintenance free - no expensive equipment or software to
purchase or maintain. No added expense of hiring a technical
staff to develop and support in-house application and
equipment. |
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 Start
saving money today and reduce your operating overhead the right way.
On
average, our rates are 20-30%
less then others in our industry. No hidden fees or surcharges.
We
have a team of dedicated account manages and campaign managers ready
to assist you.
Call
us to discuss your call center needs and campaign goals so we can find the right
solution for you.. |
